Cover Your A** on Every Load You Ship, Receive, Deliver, Touch like 10,000+ Logistics Leaders do with LoadProof

Trusted by 10 figure brands like P&G, FedEx, Bosch, DHL,NCR, GXO, Shell, Mattel, Whirlpool, Komatsu, Daikin etc.,

Warehouse Manager
Warehouse Manager

Are you spending $20,000 or more on Retailer Chargebacks, Damage Claims, OSD Issues per Month?

The Longer this goes on the more money you cost your company

Are you Losing Sleep because you are not sure when that big Damage Claim, Freight Claim is going to show up?

The more money you cost your company the less likely it is you keep your job

Is your Boss breathing down your neck every time you ship because they are worried?

You miss 2, 3, 4 loads you don't know if you still have a job

10,000+ Logistics Leaders Trust LoadProof, the Easiest Tool to Capture Photo Proofs, Eliminate Bottlenecks & Guarantee Every Load is Shipped, Received, Delivered, Handled Perfectly AT SCALE !!

How to start saving $30K per month per facility in 15 days using Enterprise Photo Documentation System and be that ROCKSTAR 3PL Manager?

Hi

My name is Puga Sankara

In this Training Video, you’re going to learn, “How to start saving $30k per month per facility in Chargebacks, Damage Claims, Rejected Loads, Freight Claims and Supply Chain Visibility using Enterprise Photo Documentation System and be that ROCKSTAR 3PL Manager”

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You will do all this by addressing

Retailer Chargebacks

Damage Claims

Rejected Loads

Freight Claims

Supply Chain Visibility

in 15 Days or Less

Using Photo Documentation

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Created by Experts

  • Helped 30+ Retailers, Distributors, 3PL, Brands Implement End to End Warehouse Management Systems
  • ​Advised 100+ Retailers, Distributors, 3PL, Brands on their Warehouse Performance/ Systems/ Throughput/Process Analysis
  • ​Founded Smart Gladiator, 10+ years in Business, Bootstrapped, +Cash flow
  • ​Supporting mission critical operations for $Billion Retailers, Brands, 3PLs
  • ​Rolled out systems in 600+ sites all over the world

FACTS & FIGURES

Enterprise Cloud Photo Documentation System

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More than 350+ Customers from 13 countries use Loadproof

12 of the top 50 3PLs in USA

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Winner of prestigious awards

Commendation from His Excellency Governor of State of Georgia The Honorable Brian Kemp

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Cases

We have fascinating cases to show to you, which will help to better understand Load Proof

Case 1

NCR - Came from a 3PL Originally

$30K in savings per month per Facility

4 Facilities 

The most important aspect that is helping NCR is centralized repository of photos that can be accessed by everyone in Supply Chain, even when they are working from a different location. Video is helpful, before we had diff systems, one for photos & another one for video, so we were jumping between two systems and it was a pain, I love the new addition, video to the platform. When you add a video that was an entire another process that saves time. It was a big game changer, that was a big improvement you ask me that’s really happy to see.

Dennis Walker

Senior Warehouse Manager
Testimonial Video

Case 2

Ryder Logistics

$100K to $200K in Savings per Month

We took photos with digital camera, it was very difficult to manage the photos. We would spend all day finding Photos.   It has worked very well. When we have a claim against us, we can go back to Photos & show that when the product left here it was in good condition. It makes it so easy to retrieve them and sort them. I have two important customers with whom I need to share the Photos, the process is lot easier now, it was a seamless process to learn how to use. My Director has already recommended it to all his facilities, he has recommended to everybody

Jameson Durrah

Operations Manager
Testimonial Video

Case 3

Kenco Logistics FMCG​

Reduce freight claims & Chargebacks by 85 to 90%, It has helped win the trust and confidence with the customer. We are able to clearly show the condition of product that left our facility. Our customer has also taken an extra step to integrate it with Accounts Receivable department. Now as the AR people are looking at Photos, they are able to push back on the automatic deductions as a result of chargebacks. We use it for the product that was leaving the facility and for inbound shipments as well, especially to catch damages on inbound product. Also we are able to prove that there were not OSD (Overage, Shortage & Damages) issues.​

Marillo Gilum​

General Manager​
Testimonial Video

Case 4

Saddle Creek Logistics

The customer’s customer claimed there were a couple of damage units, so our customer went ahead and asked us. As we had photos of it and he let them know that we did have those Photos as proof and then the $1900 claim was dismissed. It was so easy to implement, no training required. Anybody with delivery issues would highly benefit, customers with shortages and damages issues would greatly benefit, it works great, it saves money, if you are running a business like this, you need a tool like this.

Ernesto Ayala

General Manager​
Testimonial Video

Case 5

Kenco Logistics Oil & Gas

$10K to $30K in Savings per Month

Very simple to use, use it in Smartphone/Tablet/Desktop. Retrieval of Photos is very easy.
Eliminated 10 to 15 load rejections per month, 10% of the total loads shipped were rejected, which resulted in saving about $10K per month, because we are able to show Photos that we did our job right. No more culpability - wrong blame, customer relationship has improved significantly.
​​We are doing the right thing for the customer and also doing the right thing for our customer's customer

Jay Nardo

General Manager
Testimonial Video

Case 6

Berner Foods 3PL

At least $10K in Savings per Month

Most recently 7 trailers were rejected in a week

After Started using Photo documentation - Max 1 rejected trailer/week

Saved lot of $$$ - saving anywhere from $10K to $20K/month

The amount of rejected loads have decreased significantly WE WILL HAVE 4 to 6 TRAILERS REJECTED PER WEEK, NOW THAT HAS GONE DOWN TO MAY BE 1 A WEEK. It has been a fantastic tool for us - It is very easy to use, it can save a lot of $$$, we are already looking to Upgrade.

Ryan Bicksler​

General Manager
Testimonial Video

Case 7

Kenco Logistics- Construction Products DC

Saving about $5K to $10K per month, considering the number of claims that are rejected now, because we are able to show Photos that we did our job right, just the overall increase, the damages we are able to catch and show it to the production org, results in these savings. The number of claims paid has certainly reduced. THE APP PAYS FOR ITSELF 1000 TIMES OVER

Damages to the product when it arrived at the DC was too much.

After Photo documentation we are able to capture photos both Inbound & Outbound.

Been using it for more than a year.

Saved lot of $$$ - saving anywhere from $10K to $20K/month

Luke Gendreau​

Warehouse General Manager​
Testimonial Video

Case 8

XPO Logistics

We export a lot of our products through the containers. This tool is easy to document such loads that are being exported because I can take Photos super fast, upload them to the cloud and the Photos stay there forever. I can share those Photos with anybody, in case of a claims situation or if there any questions on the condition of the product when it was loaded. I find this tool very useful for my business and I would highly recommend for others as well. This tool is fast, easy, and very user friendly. Convenient way to track loads, quality issues, and even safety incidents for your business needs. Not only we were up and running in one day, we started seeing value from day one.

Tim Campbell

Executive General Manager,
XPO Logistics

Case 9

Kenco Logistics - Pharmaceuticals DC

It is so easy to use.

It is easy to store the Photos with the correct context.

It is so easy to retrieve the Photos you need.

It has saved a lot of $$$ for us.
It pays for itself 1000 times over!

Josh Keeney

Warehouse General Manager
Testimonial Video

Case 10

NFI 3PL

“LoadProof, the simple solution to everyday warehouse problems!”

OCT 05, 2022

What do you like best about LoadProof?
The best part of this software is the interaction we have with our customer(s) and the conversations and data that we have to back up what we are sending out or receiving should be the correct way we sent it out or the same way the warehouse that sent the product. If there is a discrepancy with an inbound or outbound shipment, we have proof on our end on how it was sent with load bars and air bags, this then can be pushed to the carriers on what happened! Holding everyone accountable to deliver the best product we can is key when building relationships in warehousing. We also like how user friendly the web based software is. Easy set up or users, all information is displayed on a dashboard, there is a place where you can email an entry to whomever you would like, but the receiver is a bit tricky. The email gives a link to the entry, but if that customer is not set up and given credentials, that would block them from seeing the entry. Would there be a way to just send an email but in the email instead of the link to the website, be a download of a .zip file with the pictures in them? That would relieve the need to set up a specific customer to "view" the entry!

What do you dislike about LoadProof?
There isn't anything to dislike about the hardware or software! Maybe a suggestion would be in order, possible to create an export that gives a main .zip file with exported separate files with the specific title. In this case, the individual files would be the shipment IDs that we put in the submission so we can take that and look it up in our WMS. Other than that, this software captures EVERYTHING that we need in the warehouse to succeed! I also added in the "What do you like best..." part that when sending these entries to customers, entering an email address is fine, but the recipient is only getting a link to something they cannot log into; a fix could be to have an export of the entry in a zip file to send instead, so no need to log into a website once or twice and forgetting the username and password. No matter what web browser anyone uses, it doesn't mean that they will never forget your username and password!

What problems is LoadProof solving and how is that benefiting you?
What we didn't know in the beginning is that the software is super user friendly, it's all web based and as long as the people that need to use it have the access to it, makes it even better! After a couple of weeks with the tablets, we have noticed communication on an uptick as when an entry gets entered, an alert is then sent to the team on what was entered. We could even have the export of the entry in the email so logging in isn't always necessary! We also incorporated the tablets to our Guard Shack where they check in and out trailer this is helpful with their 15 sided check when checking in, they can take pictures of the trailer and have a breakdown of what they are seeing so we are safety checking in and out truckers!

Scott Frankhouser​

3PL Systems Analyst​

Case 11

Kenco Logistics - Consumer Electronics DC

Very simple to use, use it in Smartphone/Tablet/Desktop. Retrieval of Photos is very easy.
Eliminated 10 to 15 load rejections per month, 10% of the total loads shipped were rejected, which resulted in saving about $10K per month, because we are able to show Photos that we did our job right. No more culpability - wrong blame, customer relationship has improved significantly.
​​We are doing the right thing for the customer and also doing the right thing for our customer's customer

David Conover

Warehouse General Manager
Testimonial Video

Case 12

Brown West Logistics

“LoadProof, adding substance/data to warehouse best practices. ”

AUG 09, 2022

What do you like best about LoadProof?
LoadProof and my team were able to set up/modify the app to track key operational activities within our warehouse. (Forklift Inspections, Trailer/Shipment Inspections, Inbound Quality Opportunities and Self Audits) Oversight on these key metrics has helped shape the way we accomplish tasks and helped our vendors teach/train their associates making both teams better. The data/pics are easily distributed internally and to partners and have strengthened partnerships throughout our network. I would highly recommend warehouse leaders looking searching for a cost-effective way to track data and improve their operations request a demo from the LoadProof team.

What do you dislike about LoadProof?
Candidly, my team and I have had an incredible experience with the Load Proof team. We've worked together to modify the application to support our needs. I'm very interested in seeing the upgrades that the Load Proof team is working on. (Load Proof tracked metrics vs. internal tracking) This will be a key timesaver for myself and my team.

What problems is LoadProof solving and how is that benefiting you?
Paperless Forklift inspections, warehouse self-audits that mirror our client's requirements, tracks inbound quality opportunities that are easily shared with clients and vendors, and data to support continuous improvement ideas (I.E, cost-driven analysis to change vendor pallet labeling requirements will save our client $33K annually) The app is more than a Pic- Taking app, it tracks of key metrics that supports the journey towards operational excellence.

Mike Sawyer

3PL Warehouse Manager

Case 13

Kenco Logistics - Stryker

This tool helps to quickly & accurately figure out, incorrect shipments, what is wrong with the shipment and how to streamline processes in the warehouse to reduce man hours spent. It is also really easy to use, it is a life saver.

Brandon Vanstelle

Warehouse Operations 
Manager
This tool enables the warehouse team to be accountable for all of our efforts. We are able to show through photos how we loaded the pallets. We strive to make sure the items are delivered in the same condition they left the warehouse. It improves efficiency & reduces cost.

Jeremy Miller

Operations Supervisor
Testimonial Video

Case 14

Dr. Squatch

“Makes life much easier for Brands utilizing 3PLs for Freight Fulfillment”

FEB 10, 2023

What do you like best about LoadProof?
LoadProof has been a game-changer for our brand's experience in utilizing 3PL fulfillment providers for freight storage and shipments. Previously, the 3PLs would have to take photos of each load and upload it to an email or to a shared folder for us to receive the photos. It was a manual and tedious process that could result in the 3PL either forgetting to upload the photos and/or providing poor-quality photos. LoadProof is a much quicker and more intuitive platform that gives us the info/photos we were hoping for.

LoadProof gives us confidence and peace of mind knowing that we'll be able to confirm that freight shipments are being handled as expected. And that if an issue does arise, such as damaged freight while in transit, we can use LoadProof to identify the issue to find out if it was due to poor packing/stacking, poor pallet wrapping, poor loading, aggressive driving by the truck driver, etc.

What do you dislike about LoadProof?
I cannot think of anything that my team doesn't appreciate about Load Proof. It is a crucial safety blanket service that our 3PL provides to troubleshoot freight shipments that were damaged while in transit. It helps us identify the root cause of the damage, whether it's poor packing, wrapping, or loading by the 3PL. Or if the truck driver was driving erratically with aggressive acceleration, braking, and turning.

What problems is LoadProof solving and how is that benefiting you?
LoadProof helps streamline the working relationships with our 3PLs. It gives us the necessary visibility to gain confidence in our 3PLs operations while keeping the 3PLs and freight drivers accountable for any potential failures. In such a case where a failure does occur, we can identify the root cause and file for reimbursements as needed.

Andrew Sutton

3PL Warehouse Manager

Case 15

Kenco Logistics - Sealed Air

Very simple to use, use it in Smartphone/Tablet/Desktop. Retrieval of Photos is very easy. We captured more than 500 Photos in its first two months of deployment. For Sealed Air, the results were dramatic. Our site saw a 95-percent reduction in customer complaints, translating into an estimated $10,000 in cost savings per month for that one location alone. The solution provided transparency for everyone in the supply chain, including the distribution center, end customers, Sealed Air personnel, customer service reps and carriers.
Eliminated 10 to 15 load rejections per month, 10% of the total loads shipped were rejected, which resulted in saving about $10K per month, because we are able to show Photos that we did our job right. No more culpability - wrong blame, customer relationship has improved significantly.
​​We are doing the right thing for the customer and also doing the right thing for our customer's customer

Rick Olson

Executive Director, Sealed Air
Testimonial Video

Case 16

XPO Logistics

As a GM for a 3PL Warehouse, I was responsible for shipping our products to our customer's customer. We were told that we were not doing a good job. So we started using this tool, basically we started taking Photos of every single pallet that would leave our facility, we uploaded them to cloud & made it available for our customer to look at, we wanted to prove, that we did our job right. We did this for 3 months, our customer understood that we are doing a great job & they stopped asking questions on the quality of our shipments. This tool not only helped me prove that we did our job right, but also win trust & confidence of my customer back.

Don Powell

General Manager,
XPO Logistics

Case 17

Kenco Logistics FMCG

With this system, it is so easy to show we did our job right, by retrieving photos, even though we did our job weeks or months ago. Vendors were able to look at the images whenever they want.

Emmanuel Bradley

Director - Operations

Case 18

Novex 3PL 

$30K in Savings per Month per Facility

1 Facility 

What LoadProof does is it enables us to have these pictures stored by the Order to be able to pull them and show them to the customer. Having access to those pictures, having a place to store them, getting them off of people’s phones, not having to deal with, this person no longer works here, they took the photos, well now with LoadProof, it has been very helpful from that standpoint. LoadProof gives you the ability to store and search the pictures by Order#. Watch the entire video for the detailed testimonial.

Kelsey Hensley

President, Novex 3PL
Testimonial Video

Case 19

Kenco Logistics

With this system I am able to send photos of what condition our product was shipped in. I am now able to push damage claims back onto the carriers as I have the Photos to show that we did our job right.

Julio Lopez

Operations Manager

Case 20

G3 ENTERPRISES

“Logistics 3PL review (Beverage Industry)”

OCT 03, 2022

What do you like best about LoadProof?
My company started using Load Proof earlier this year to document inbound and outbound loads and have been extremely happy with the software. Operators in the warehouse have an easy time submitting photos and documenting the condition of our product. The dashboard makes it easy to sort, review, and report on damages, and we've recently enabled automation to notify customers directly when damages occur. We've since expanded to multiple sites and are planning to add safety reviews, GEMBA walks, and several other items to our portfolio with LoadProof. The customer service and responsiveness with the team has been exceptional, and whenever we come across a feature that isn't part of the system, the LoadProof team is always happy to review and potentially add to the next wave of updates.

What do you dislike about LoadProof?
There isn't anything significant that we've found in the system that we don't like. There are features we'd like to see in future releases, but the team is always happy to discuss and review for future builds.

What problems is LoadProof solving and how is that benefiting you?
Having a document repository for all of our inbound and outbound loads with photos has been a game-changer for us. Filing claims with truck or rail providers is much easier, and conducting root cause analysis on damages is much faster.

Bill Valente

Senior Warehouse Operations Manager at G3 Enterprises & Supply Corps Officer, United States Navy Reserve

Case 21

Kenco Logistics

It helps since the platform allows you to upload after taking the Photos without needing to use cables. It is a big asset at our site, since it is so easy to download onto phones and iPads.

Adriana Benavides​

Quality Coordinator​

Case 22

NFI Kimberly Clark

$30K in Savings per Month per Facility

1 Facility

LoadProof has dramatically decreased our damage rate, especially on Inbound Shipments. We are able to put pressure on the mills that manufacture paper rolls now. Having everything in one place, having the description, having the Carrier, having the Trailer number, having the reason when we open the trailer door, having that real time capture of photos to look at it later, instead of trying to remember later, has helped us out astronomically !! Watch the entire video for the detailed testimonial.

Scott Frank

Systems Analyst
Testimonial Video

Case 23

Fusion Transport

$30K in Savings per Month per Facility

4 Facilities 

So far, we have been very happy with the service and the product. Primarily using it for 2 reasons,

#1: in reference to any claims,

#2:Quality Assurance to ensure all pallets are loaded on the trailer, then some one auditing to make sure the quality pictures are good before it leaves.

Watch the entire video for the detailed testimonial.

John Delasso

Fusion Transport
Testimonial Video

Case 24

Samsung White glove

$30K in Savings per Month per Facility

1 Facility

Able to document damages at the time delivery is a big help, along with that home damage when we show up, with these new categories we have we are able to separate the pictures from home damage, this has been a really big help, the system is very easy to operate, there is really no confusion when you open the app you know exactly what to do, that is a huge plus. When we hire new people it is one of the easier systems to show them and they grasp really quick. Watch the entire 30+ minutes video for the detailed testimonial.

Dylan Hubbard

Kenco - Samsung
Testimonial Video

Case 24

Samsung White glove

$30K in Savings per Month per Facility

1 Facility

Able to document damages at the time delivery is a big help, along with that home damage when we show up, with these new categories we have we are able to separate the pictures from home damage, this has been a really big help, the system is very easy to operate, there is really no confusion when you open the app you know exactly what to do, that is a huge plus. When we hire new people it is one of the easier systems to show them and they grasp really quick. Watch the entire 30+ minutes video for the detailed testimonial.

Mahluza Vuyani

Kenco - Samsung
Testimonial Video

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Who this is for

3PL Warehouse/ Shipping/ Logistics Manager

  • With Assistants spending way too many hours organizing photos, searching photos and you just can’t get the photos you needed quickly, and you are just tired of this and you are looking for a better way to do this
  • ​That has a file folder (Google Drive or Microsoft SharePoint) based photo organizing system & you are tired of spending hours & hours searching for photos manually and you are looking for a better way to do this
  • ​That is tired of receiving too many unfair Retailer chargebacks
  • ​That is tired of receiving too many unfair Amazon chargebacks
  • ​That is tired of receiving way too many damage claims
  • ​That is tired of too many rejected loads
  • ​That is shipping their products perfectly, but still getting blamed even though the damages are caused by someone else
  • ​Looking for cost savings & efficiency within your Supply Chain
  • ​With freight claims that are taking forever to get paid
  • ​That want to improve the quality of loads your people are shipping and you think your people can do better
  • ​That are working with 3PLs, you want to follow the trust but verify principle & you want proof from them, that they did a great job
  • Eyeing that promotion, you are looking for a great product that will add value to your organization, so you can implement that, get the kudos and get promotion as well, like many of our customers have gotten promotion
  • ​That has just started with a new employer, you want to show your skills & expertise and you are looking for a good tool to deploy in your facility so you can add solid value to a new employer & make yourself indispensable to them
  • ​Losing sleep because you are worried you are going to get that dreaded chargeback deduction email
  • ​Absorbing the cost of the damage, even though it is not your fault, because you did not have proof to show that your team did your job right
  • ​Absorbing the cost of the damage, even though it is not your fault, because you did not want to lose that relationship with that brand name or OEM customer. With Proof you could tell, Hey this is not our mistake, take a look at these photos, but you are not able to do that, because you don’t have proof
  • ​That wants to document quality issues as part of Inbound QA process, so that you can share those proofs with your vendors or mfg plants
  • ​That is going to lose your job due to Retail Chargebacks, Damage Claims, Freight Claims, Rejected loads etc

Who this is not for

3PL Warehouse/ Shipping/ Logistics Manager

  • That does not have any Retail Chargebacks
  • ​That does not have any Freight Claims
  • ​That does not have any Rejected loads
  • ​That does not have any Damage claims
  • ​That does not see any opportunity to improve quality of the loads that your team ships
  • ​That does not have any Quality Issues as part of their receiving process
  • ​That likes losing money
  • That likes paying hefty retailer chargebacks
  • ​That doesn’t care about the efficiency and throughput of your Distribution Center
  • ​That doesn’t want to get promoted in your organization
  • ​That doesn’t want to sleep peacefully
  • ​That always wants to have that butterflies in your stomach feeling on when you are going to receive the next chargebacks and or automatic deduction email

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It is a commodity business
The margins are thin
Often you are scraping for budget
Your customers have way too many expectations
Have no control over inventory costs
All you can control is labor costs & overhead costs
Have to be very creative even to do one small extra thing
No long term contracts, most are for 3 years
Work very hard, run a tight operation, long hours
Even one small mistake, lose $$$, sometimes big $$$

Your Challenge as a 3PL

  • You are losing money on Retail chargebacks
  • ​You are losing dollars due to freight claims
  • ​You are losing money on damages – your customers are submitting damage claims to you
  • ​You are losing money on rejected loads
  • ​You want to keep that money in your customer’s pockets
  • ​So, you started taking photos in your official Digital camera
  • ​Some of your people started taking photos in their personal cell phones but the process had the following drawbacks
  • Take photos in a device, either a digital camera or a smart phone
  • ​Then you have to save the photos somewhere in a Google drive or Shared drive or Shared Folder
  • ​Then manually have to search the photos to find the right ones when there are any questions
  • ​Cumbersome to copy the photos from the camera
  • ​Time consuming to organize photos for future reference
  • ​No back up for the photos – What if your computer suddenly crashed?
  • ​No visibility across the Supply Chain – Other operators in the Supply Chain cannot see the pictures – your vendors, customers, carriers, lumpers, personnel at the cross-dock facility, insurance companies cannot see them

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Understand more on 3PL

What is 3PL Business

  • Your core competence is moving products 
  • ​An OEM or a Name brand vendor manufacturer is coming to you so they can take advantage of economies of scale and logistics expertise you bring to the table
  • ​3PL business is an operations intensive business 
  • ​Often the 3PLs own both warehouses and transportation infrastructure and or they have a lot of partnerships in the Supply Chain Community 
  • ​3PLs have warehouses that are dedicated to customers or multi-client sites, where there are multiple customers in one single facility 
  • 3PLs have warehouses that are dedicated to customers or multi-client sites, where there are multiple customers in one single facility 
  • Tightly coupled model – the 3PLs systems are integrated with the customers Systems – that means systems are talking to each other 
  • ​The Loosely coupled model – there is no integration – usually the 3PL personnel log on to the customers systems and operate those systems 

What is a Retailer Chargeback?

  • You are shipping to a retailer on behalf of an OEM or a Name brand manufacturer/vendor
  • ​The retailer is either issuing a chargeback or automatically detecting your invoice because they are citing noncompliance or damages
  • ​Your OEM / Name brand vendor manufacturer is looking to you and saying – Hey guys – I hired you because you told us you are the best in the business – but now why am I getting these chargebacks?
  • ​Now you are in a tough spot because the retailer is issuing chargebacks, so you have to have a conversation with the retailer. It is not always easy because they are so big, you cannot get their attention easily, so you start with the pictures
  • ​If you have a genuine noncompliance issue based on the retailer’s routing guide, then you have to make sure that noncompliance issue is fixed first
  • ​And also, often Retail Chargebacks come with automatic deductions, which means your Accounts Receivables team is going to see this first. Then they will call you the warehouse manager next to see if you have any proof to show that the warehouse team shipped the product in good condition without any of those damages cited by the retail customer. That is when you can show LoadProof and the pictures you took while shipping that shipment. You can also set up your AR people as users in LoadProof, so that they can login to LoadProof and retrieve the pictures without even calling you. And you can also set up anybody else that requires access to these pictures to show that your warehouse team did a great job. So everyone can push back and say – hey we did our job right, so it is not fair for us to pay for these issues.
  • ​Always keep in mind, the Supply Chain is a small community of people, so you are going to see these people again and again and they all make moves and take up different roles in the same industry. So, you will see them again and again, all you have to do is go to a trade show and you will see them, so it is important to maintain the relationships so don’t burn bridges. You are going to see them in a different role at a different 3PL at a different retailer or at a different distributor. So, work with them maintain the relationships professionally, you will not get surprises when they take up other roles and might be on your opposition side. Also in the 3PL industry people jump ship so fast, so always keep that in mind while working with people in Supply Chain, overall your journey within the Supply Chain industry is not a sprint, it is a marathon.

What is a Freight Claim?

  • ​You shipped your product through a carrier to your customer. The carrier failed to deliver the product in a perfect manner, it was not delivered in the same condition as it left your facility. And often the carriers insure these transportation moves. So, if there is a problem or if there is an act of god, for example thunderstorm or a tornado or any natural disaster that damaged your shipment you can file a claim to the Carrier and then get compensated. We are actually a partner with Mercury Gate My Ez Claims, so if you have pictures in LoadProof and you are already using My Ez Claim, you can automatically pull the pictures from LoadProof into My Ez Claim and submit those pictures to the Carrier along with your Freight Claim. That makes getting compensated by the carrier easier. Because these shipments are insured, often the insurance companies get involved and you know what happens when an insurance company is involved, you got to submit all kinds of proof to prove that the shipment left your facility in perfect condition, that is where LoadProof comes in, using LoadProof you can exactly do that. You can take 1000s of pictures and within no time you can find those pictures and share them with whoever you need to share them with.
  • ​This could get really complicated if you did not pay for the transportation, which means you don’t have a contract with the carrier and you cannot even talk to them. Typically, this happens when you ship to a retailer, a retailer will often take advantage of the economies of scale and get their own carrier and the carrier will come to your facility and pick up the products. In that case if there is a damage then you really have to talk to the retailer and if they are one of those big retailers, and if you are small supplier, the 3PLs can help.

What is a Damage Claim?

  • ​A damage claim is submitted by a customer to you, when the product you shipped did not arrive in a good condition where the customer is doing extra work to get the product to work. This could potentially result in an automatic deduction in the invoice you submitted to your customer, meaning if you submitted an invoice for $10,000 the customer is going to pay only $9000 and quote the damage claim as the reason for the automatic deduction. That is where you can show pictures from LoadProof to demonstrate that you did your job correctly and it is not your fault. If it is a Carrier’s mistake you can submit a Freight Claim to the carrier if you paid for the carrier, or if your customer paid for the carrier, then you can tell that to your customer and get paid fully on the invoice.

What is a Rejected Load?

  • A rejected load is an extreme case, but you would be surprised to hear, how often it happens in the Food distribution business. Basically, the load was delivered in such a bad condition, the customer at the receiving end is so mad, they are completely rejecting the load, because they cannot take it and fix it, they don’t have the resources to take it and fix it. Now you have to take it back, bring it to another place, either another nearby facility or bring it back to your own facility, fix it and ship it back. So now you spent extra on the transportation both hauling it back and re-delivering, then also you spent on extra labor to fix it, also think about how bad this can be if these products are perishables, for example lettuce or cheese. So the loss could be a lot. So now imagine if you have pictures to prove that you did your job right, at least you can push back and say – Hey I am not going to pay for this, because it is not your fault and you can have the party that is responsible for the problem to pay for it.

Keyconcept of 3PL

The Supply Chain has gotten very very complex and there are way too many operators in each Supply Chain - Very few people realize this.

You don’t have control over who touches the product you ship, your product goes through Consolidation Centers, Cross Dock Facilities, LTL Terminals & Hubs
It is not your fault because - The truth is there are so many operators in the Supply Chain that are touching the product you ship and you have no idea who is touching that product and who is handling that product appropriately & who is not,
LTL terminals, Transportation companies, Truckers, Lumpers, Other Intermediaries, Ports if International, Receivers etc

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Very few 3PL Warehouse Managers understand this, realize this.

But look on the positive side of things!

3PL managers have a lot of logistics expertise
They have a lot of packing expertise, not just packing boxes and pallets, but also the entire truck, container, trailer etc.,
Good at complying with routing guides, understand retailer requirements & execute to those very well
They take advantage of economies of their scale
Spend 3 to 5 years at a very good 3PL, learn a lot, then take up a nice role with an OEM/Brand & do well
Lots of overall Operations expertise
Lots of Labor Management expertise

Today in Supply Chain, there are too many people touching the products you ship, a lot of things could go wrong, so it is important to keep proof (CYA) to take Photos, so if something goes wrong you can show, you did your job right with Photos.

  • There are way too many people touching any product you ship in the Supply Chain today - a lot could go wrong, especially LTLs
  • ​LTLs - Work on a Hub & Spoke Model
  • ​So you need to make sure you have proof to show that you did your job right, just in case something goes wrong
  • For example nowadays When Amazon makes a delivery at your house, there is a Photo of the product they left at your doorstep - to show that they did their job right & Anything that happens after that - it is not their fault
  • ​That is why it is important to do your CYA
  • ​Have proof that you did your job right

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Even in your personal life, the first thing you ask for is a Photo - Hey buddy can you snap a quick Photo and text it to me from your Smartphone. That is the first thing we ask, anytime we need a proof of something.
This entree is great at a restaurant, send me a Photo so I can order it next time.
For example if it is for an order that shipped, send me the Photo of the shipping label, If it is for a product that is received damaged, send me a Photo of the product.
You cannot argue with Photos - Photos are worth 1000 words.
Today everybody has a Smartphone, so it is not too much to ask for a Photo of something or anything, especially when there is a conflict or a question, when you don’t provide a Photo, it looks like you are trying to hide something
So try telling next time, you cannot provide Photos, they are going to look at you & think that you are trying to hide something, all I asked was for a Photo - why would this person not give it to me? Lack of Transparency is not good??
As a matter of fact, people offer to send Photos because not only they want to make it easy so we all understand, but also offer great customer service & also show that they are not hiding anything, being very transparent
So providing Photos is a basic expectation in the times we live now
Enables you to be transparent & helps with building credibility

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When you take Photos of product you ship for an order that is worth a few $100s or $1000s or $10,000s in value - it is a very important data that belongs to your enterprise.
You store that data in an easily retrievable place, so you can pull it out anytime you need it and share it with anybody that needs it
You store that data with the context associated with it, so you can relate to it anytime & also explain it to others,
You don’t store that data in your personal Smartphone or in your inbox
You store that data in a secure place, so it never gets lost
What you took the Photo for?
What is the Photo associated with?

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A SOLID REVENUE GENERATOR for 3PLs

It is possible to prove that you shipped your Load perfectly and save all those dollars, if you have an enterprise photo documentation system with which you can do superfast photo capture, superfast photo retrieval and superfast photo sharing.
Unfortunately, far too many warehouse managers don’t understand the importance of such a system and end up wasting too many hours of their employees.
We have dedicated the last few years to solving this problem.

Transformation

Save $30K per Month per Facility

Mechanism

Enterprise Photo Documentation System to Prove you shipped your load perfect

Problem

3PL WHSE Mgrs don’t design systems, they think in processes & design processes

Reason

Because the technologies used are relatively new

Here is the truth - You can save all the dollars you are losing, if you have photos to prove that you shipped your load perfectly.

However, most 3PL warehouse managers do not have an Enterprise Photo Documentation System to capture photos and retrieve photos when needed quickly because they think in processes and they design processes. They don’t know how to design systems leveraging the latest technology that is available.
We are the only people dedicated to solving this particular problem for Warehouse Managers.

My point is that Warehouse managers lose money not because they don’t perfectly ship their loads, they lose money because they don’t have photos to prove that they perfectly shipped their loads.

It is possible to prove that you shipped your Load perfectly and save all those dollars, if you have an enterprise photo documentation system with which you can do superfast photo capture, superfast photo retrieval and superfast photo sharing.

Unfortunately, far too many warehouse managers don’t understand the importance of such a system and end up wasting too many hours of their employees.

We have dedicated the last few years to solving this problem.

You can do one of the old school things:

  • Take Photos using Digital Camera or
  • ​Take Photos using Employee Smartphones
  • ​Walking back & forth from the dock to the computer
  • ​Creating bottle neck in the busiest time of loading


You can do one of the old school things:

  • Take Photos using Digital Camera or
  • ​Take Photos using Employee Smartphones
  • ​Walking back & forth from the dock to the computer
  • ​Creating bottle neck in the busiest time of loading


It costs very little

Set up a demo with us to learn more on pricing

  • You will be able to Reject Damage Claims, Reject Chargebacks, Reduce Rejected Loads, Reduce time taken to process Freight Claims & Improve Supply Chain Visibility
  • ​Your # of Rejected Loads will significantly reduce, if not would go to Zero
  • ​You will be able to improve quality of packing/Stretch wrapping/loading work you do
  • ​You will be able to show that you did your job right with Photos to anybody
  • ​You will save a lot of $$$$ - Big Savings upto $200,000 per year
  • ​You will win more customers, because your “Customer Sat” rating goes up
  • ​You will improve your Customer’s “Customer Satisfaction”  Rating
  • ​When you get that claims email from someone, you will not have that uneasy feeling in your stomach - you will be like, I got this, I have Photos to show
  • ​On top of all that - You will be able to sleep peacefully
  • ​You will never lose the Photos you take

There are way too many people touching the products you ship today, a lot of things could go wrong, so you don’t want to get blamed if something goes wrong, so it is important to do CYA

  • Photos are the best proof (CYA) - You cannot argue with Photos - Photos help with resolving issues so much faster. The best way to do CYA is to take Photos.
  • ​With proliferation of Smartphones, Photos of product you shipped is a basic expectation, not only people expect Photos, but also helps you be transparent and being transparent helps with upping your credibility. So The best tool to take such Photos is your Smartphone.
  • ​The Photos you just took are very important data that belong to your Enterprise, You don’t store your Enterprise Data/Enterprise System of Record in your Smartphone or Inbox.
  • ​You need an Enterprise Photo Documentation system that is secure, that is easy to use, that is so easy to retrieve Photos instantaneously, when you need them.
  • ​Warehouse Managers are good at designing processes but not systems using the latest technology that is available

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Setup Multiple Locations to Increase Supply Chain Visibility
Setup Multiple Departments for Visibility and Access

Activity Graph - 

provides a quick snapshot of your team’s activity and usage.

View Loads Daily –

view your loads uploaded on a daily basis.

Calculate Potential Savings –

Enter number of trucks shipped per day, number of pallets per truck, value of the pallet, and damage percentage to calculate potential savings
  • Like and Comment - at Load level and Photo level
  • ​Provide feedback - to your team and work through process improvement
  • ​Receive notifications – when activity happens

Put in Routing Guide Instructions as SOP

Add SOP to LoadProof

Add Step-by-step
guide for picture takers

Helps reduce training and standardize records

From Production to Customer

LoadProof supports translations for users in Spanish and more languages!

Easily send messages - to your team or supervisor

Easily find Users to send messages

Setup all LoadProof Users - to increase communication

Work through process improvement and share feedback

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Helpers

We have added a few helpers to better streamline the workflow.

LoadProof Extend

Extend Photos to Multiple Points in SC

  • Apply QR Code Label
  • ​When pallet arrives at cross-dock or deconsolidation facility, they can scan QR Code, and submit photos
  • ​You can have photo documentation at the time of departure and the time of arrival
  • ​And multiple points in your supply chain

LoadProof Stretch wrap Mount


  • Mount LoadProof Tablet to stretch wrap machine
  • ​Captures photos as the pallets are stretch wrapped
  • ​Semi-automated solution that helps save time
  • ​Stretch Wrap Video Link:

LoadProof Packing Station Mount

LoadProof Forklift Mount

  • LoadProof devices also support mounting the smart phones and tablets on Forklifts, turret trucks, reach trucks, stretch wrap machine etc.

Reduce CO2 Emissions

By eliminating Paper & Ink Waste

  • Did your company make commitment to reduce CO2 emission?
  • ​200+ companies pledged to reduce CO2 Emissions
  • ​Brambles has made a public commitment to make their operations net zero emissions by 2040
  • ​Europe will start taxing through Carbon Tax

Facts & Figures

  • Eliminate Paper - Reduce Paper & Ink Waste
  • ​Help reduce Co2 Emissions - Cutting down on paper use is one of the easiest ways to lower your carbon footprint
  • ​Print and paper products make up an estimated 1% of our human carbon footprint
  • ​It takes around eight trees to produce 1 pound of paper
  • ​The weight of an average 500-sheet packet of paper is 5 pounds
  • ​1 tree can produce between 10,000 and 20,000 sheets of paper
  • ​The carbon footprint of office paper from cradle-to-costumer is 4.64, 4.74 and 4.29 g CO2 eq per A4 sheet

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Are your Pallets being broken down prior to delivery ?

BEST PRACTICE     1

Prevent Break down of Pallets

Is your customer reporting shorts in Multi-SKU Pallets?

BEST PRACTICE     2

Apply 1” Dot sized/Colored Label per SKU for easier identification / distinguishing of SKUs, for example Red color dot label for SKUA, Green color Dot label for SKUB, Blue color Dot label for SKUC

Is your customer complaining that product is missing in FTL (Full Truck Load) FCL (Full Container Load) shipments?

BEST PRACTICE     3

Apply Seal & document Seal# for FTL, FCL with photos

Are your pallets being double stacked even when you clearly told them not to double stack ? Here is how to avoid that:

BEST PRACTICE     4

Apply do not allow Double Stack Cones & Document using photos 

Is your product tipping and falling over at the time of delivery?

BEST PRACTICE     5

Use Airbags to avoid fall over

Is your product tipping and falling over at the time of delivery?

BEST PRACTICE     6

Use Load Bars to avoid pallets tipping

Are your products getting handed off at incorrect temperature?

BEST PRACTICE     7

Document Temperature from Sensor

Is your customer reporting shorts in the boxes/pallets you ship?

BEST PRACTICE     8

Document Weight to show Zero Shorts using Photos

Is your customer reporting shorts in boxes with very expensive items For example $10,000 box ?

BEST PRACTICE     9

Record video proof at packing station to demonstrate that the order was fulfilled with no shorts.

Is your product tipping and falling over?

BEST PRACTICE     10

Use Load Straps to secure Pallets

Is your customer returns (RMA) arriving at your facility with lot more damages?

BEST PRACTICE     11

Document Condition of Returns

Is your HVAC equipment or any other expensive product being delivered with damages to a construction site?

BEST PRACTICE     12

Flat Bed Truck w/Shipping Check List – Document this with photos

How to avoid shipping wrong parts and shipping short quantities?

BEST PRACTICE     13

While Shipping Parts to show accuracy & No Shorts document part# using photos

Is the Container arriving at Receiving dock with damages?

BEST PRACTICE     14

Document Inbound Container Damages using Photos and share photos with your vendor

What is the easiest & cost-effective way to document daily milk run ?

BEST PRACTICE     15

Document Milk Run sheet using Photos using your Smartphone and LoadProof app

Are your LTL pallets breaking down more than your FTL Pallets?

BEST PRACTICE     16

Use thicker gage stretch wrap for LTL vs thinner gage stretch wrap for FTL. Because LTL pallets are handled a lot more than FTL pallets. Trucks that carrying LTL pallets have to make multiple stops, where the pallets are often moved multiple times resulting in too much handling. Thicker gage stretch wraps survive such extra handling better.

Is your customer delaying the payments for your invoices?

BEST PRACTICE     17

Attach photos of product shipped in perfect condition with invoices to get paid faster

As a 3PL how can you demonstrate that you are running an efficient operation to your customers?

BEST PRACTICE     18

Publish Operations Self Audit report either Weekly or Monthly or Quarterly without anyone asking

  • A report that is published by the operations team with the KPIs without anyone asking out of their own volition.
  • ​Provides transparency to the operations as well as the KPIs are available for anyone to take a look at.
  • ​Any types of deviations are pro-actively monitored and addressed
  • ​Overall sets a good tone for the morale of the team

Is your customer reporting shorts in Multi-SKU Pallets?

BEST PRACTICE     19

Apply Pallet content labels for Multi SKU pallets

Is your customer spending lot of dollars on expenses travelling to your 3PL site? 

BEST PRACTICE     20

Reduce onsite trips by leveraging photos – worked very well during Covid

  • There were travel restrictions during Covid, so companies resorted to doing inspection through photos and videos.
  • ​This reduced the cost of travel for both the 3PL as well as the OEM
  • ​Companies are doing this more nowadays to save dollars and instead spending those dollars in other business growth opportunities.

Many More Best Practices that are proven are available.

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Quick Demo

Let’s do a Quick Demo

Works on Android and ios

  • What Smartphone do you have? Android or iPhone? Android - Go to Google Play Store iPhone - Go to iOS App Store
  • ​Search for “LoadProof” App. Choose “LoadProof Multiload”. Download LoadProof Multiload app, Install the app & Start the app
  • ​Login with user id - “demo100”/PIN-”1234”
  • ​Choose site “Gladiators LLC”
  • ​You will see the camera - tap on the screen. This will take a Photo
  • ​Take 3 Photos & touch “Next”.
  • ​Then add the context specific data - Sales Order#, Customer#, (all this is configurable) - Then touch “Next”
  • ​Then choose a Category & touch “Next”
  • ​Finally Upload Photos
  • ​Go to “https://LoadProof.com” in your browser
  • ​Click Sign in - Login with user - “demo100” and password - “123456”
  • ​You will see the very first record is yours - Click on that record you will see all the Photos you uploaded just now

You surely may have Questions!

Lets try to answer a few

How long does it take to signup & setup LoadProof?

It takes 15 minutes, all you need is a credit card, we can set you up in 15 minutes.

What do I need to get started?

You can start with your personal Smartphone or you can buy a refurb Samsung device from Amazon and start using the app.

What Operating Systems are supported?


Both Android and iOS are supported

Can I use my tablet to take Photos?

Yes you can, you can use iPad or Samsung Tablet

What are the Smartphones that are supported?

We support Samsung devices. We also support Apple devices. You can test it right now by downloading the LoadProof app in your Smartphone. If you are looking at buying a Smartphone for all your users, then we would recommend a least expensive phone from Amazon, for example spend $200 and get a Samsung refurb device - Our app works in Samsung Galaxy devices.

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  • Chargebacks (both Retail & Non Retail)
  • Damage Claims
  • Rejected Loads
  • ​Freight Claims
  • ​Supply Chain Visibility
  • ​Simplified streamlined Processes
  • ​Duplicate work that people from your multiple departments are doing

HURRY!

We can only do 
20 appointments 
in this batch

call us ASAP to get on the calendar

book an appointment

Because it is an introductory pricing for now, we are motivated to sign up as many customers as possible, but this is not going to be there long term.

If you wait, the prices are going to go up.

We can only take on 20 calls per batch.

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LoadProof,
ATDC Advanced Technology Development Center,
Georgia Institute of Technology – Tech Square

75 5th Street, Suite 3135, Atlanta GA 30308

puga[at]smartgladiator.com

+1 678-481-5486

© Smart Gladiator LLC. 2024. All Rights Reserved.